To view your order total, add the items you are interested in purchasing to your shopping cart by clicking the “Add To Cart” button. Our e-commerce system will calculate and guarantee the lowest possible order total in your preferred currency, including all shipping costs from the US to your selected international destination, and any applicable duty, customs tariffs, and taxes as determined by the destination customs authority.
There will be no additional costs when you receive your order. When you use our e-commerce checkout, you will be provided with a guaranteed order total in your selected currency so you can place your order with certainty. The order total presented will be the exact amount that you will be billed. There will not be any additional costs billed upon delivery.
If you have your order number, you can check the status of your package(s) by sending us an email at orders@OneEssenceApparel.com or by calling us at +1 (310) 994-4048. If you do not remember your order number, email us at the above email and cc: info@dilee.tv or call/text us at +1 (310) 994-4048 for a quicker response. We will be happy to provide an update on your order.
Order Confirmation: Confirms that we have received your order. It includes your order number. Kindly keep this email for your own records.
Order Shipment Confirmation: Confirms that your order or part of your order has been shipped. You may receive multiple emails depending on the items you selected, or if you ordered multiple items and they were shipped separately.
We currently accept Visa, MasterCard, American Express, and PayPal. Available options will be presented at checkout. Please note, if you choose to select a payment currency other than your own, your credit card company may assess a fee for converting the currency.
Some items available for sale in the US are not available for international shipment. Consequently, you may see items available for sale on our US site. Additionally, you may be asked to remove an item from your shopping bag, if your specific destination country does not permit the import of that item.
